Legal

Privacy policy

1. Privacy at a glance

General information

The following information gives a simple overview of what happens to your personal data when you visit this website. Personal data is any data that can be used to identify you personally. Detailed information on data protection can be found in the privacy policy below.

Data collection on this website

Who is responsible for data collection on this website?
Data processing on this website is carried out by the website operator. You can find their contact details in the section "Controller" in this privacy policy.

How do we collect your data?
Some of your data is collected when you provide it to us, for example data you enter in the contact form.

Other data is collected automatically, or after you give your consent, by our IT systems when you visit the website. This is mainly technical data (for example browser, operating system or time of the page visit). This data is collected automatically as soon as you enter this website.

What do we use your data for?
Part of the data is collected to ensure the website is provided without errors. If contracts can be concluded or initiated via the website, the data you send us is also processed for offers, orders or other enquiries.

What rights do you have regarding your data?
You have the right at any time to receive information free of charge about the origin, recipients and purpose of your stored personal data. You also have the right to request the correction or deletion of this data. If you have given consent to data processing, you can withdraw this consent at any time with effect for the future. You also have the right, under certain circumstances, to request the restriction of the processing of your personal data. Furthermore, you have the right to lodge a complaint with the competent supervisory authority.

You can contact us at any time about this and any other questions on data protection.

2. Hosting

We host the content of our website with the following provider:

External hosting

This website is hosted externally. The personal data collected on this website is stored on the servers of the host. This may include IP addresses, contact requests, meta and communication data, contract data, contact details, names, website access and other data generated via a website.

External hosting is used to fulfil contracts with our potential and existing clients (Art. 6(1)(b) GDPR) and in the interest of a secure, fast and efficient provision of our online services by a professional provider (Art. 6(1)(f) GDPR). Where consent has been requested, processing is carried out exclusively on the basis of Art. 6(1)(a) GDPR and § 25(1) TDDDG, insofar as the consent covers the storage of cookies or access to information on the user's device (for example device fingerprinting) within the meaning of the TDDDG. Consent can be withdrawn at any time.

Our host will only process your data to the extent necessary to fulfil its service obligations and will follow our instructions regarding this data.

We use the following host:

Data processing agreement

We have concluded a data processing agreement (DPA) for the use of the above service. This is a contract required by data protection law that ensures the provider processes the personal data of our website visitors only according to our instructions and in compliance with the GDPR.

3. General information and mandatory information

Data protection

We take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the statutory data protection regulations and this privacy policy.

When you use this website, various personal data is collected. This privacy policy explains what data we collect, what we use it for, and how and for what purpose this happens.

Please note that data transmission over the internet (for example when communicating by email) may have security gaps. Complete protection of data against access by third parties is not possible.

Controller

The controller responsible for data processing on this website is:

The controller is the natural or legal person who, alone or jointly with others, decides on the purposes and means of processing personal data (for example names or email addresses).

Storage period

Unless a more specific storage period is stated in this privacy policy, your personal data will remain with us until the purpose for processing no longer applies. If you make a justified request for deletion or withdraw your consent, your data will be deleted unless we have other legally permissible reasons for storing it (for example retention periods under tax or commercial law); in that case, deletion takes place once these reasons no longer apply.

Legal bases for data processing on this website

If you have consented to data processing, we process your personal data on the basis of Art. 6(1)(a) GDPR, or Art. 9(2)(a) GDPR where special categories of data under Art. 9(1) GDPR are processed. In the case of explicit consent to the transfer of personal data to third countries, processing is also based on Art. 49(1)(a) GDPR. If you have consented to the storage of cookies or to access to information on your device (for example via device fingerprinting), processing is additionally based on § 25(1) TDDDG. Consent can be withdrawn at any time. If your data is required to fulfil a contract or to carry out pre-contractual measures, we process it on the basis of Art. 6(1)(b) GDPR. We also process your data where this is necessary to fulfil a legal obligation, on the basis of Art. 6(1)(c) GDPR. Processing may also be based on our legitimate interest under Art. 6(1)(f) GDPR. The relevant legal bases in each individual case are explained in the following paragraphs of this privacy policy.

Recipients of personal data

In the course of our business, we work with various external parties. In some cases, this requires the transfer of personal data to these parties. We only pass on personal data to external parties if this is necessary to fulfil a contract, if we are legally obliged to do so (for example passing data to tax authorities), if we have a legitimate interest under Art. 6(1)(f) GDPR, or if another legal basis permits the transfer. When using processors, we only pass on our clients' personal data on the basis of a valid data processing agreement. In the case of joint processing, a joint processing agreement is concluded.

Withdrawal of your consent to data processing

Many data processing operations are only possible with your express consent. You can withdraw consent you have already given at any time. The lawfulness of the data processing carried out until the withdrawal remains unaffected.

Right to object to data collection in special cases and to direct marketing (Art. 21 GDPR)

If data processing is based on Art. 6(1)(e) or (f) GDPR, you have the right at any time to object to the processing of your personal data on grounds relating to your particular situation; this also applies to profiling based on these provisions. The legal basis on which processing is based can be found in this privacy policy. If you object, we will no longer process your personal data concerned unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or the processing serves the establishment, exercise or defence of legal claims (objection under Art. 21(1) GDPR).

If your personal data is processed for direct marketing purposes, you have the right to object at any time to the processing of personal data concerning you for such marketing; this also applies to profiling insofar as it is related to such direct marketing. If you object, your personal data will then no longer be used for direct marketing purposes (objection under Art. 21(2) GDPR).

Right to lodge a complaint with the competent supervisory authority

In the event of breaches of the GDPR, data subjects have the right to lodge a complaint with a supervisory authority, in particular in the Member State of their habitual residence, their place of work or the place of the alleged breach. This right exists without prejudice to other administrative or judicial remedies.

Right to data portability

You have the right to have data that we process automatically on the basis of your consent or in fulfilment of a contract handed over to you or to a third party in a common, machine-readable format. If you request the direct transfer of the data to another controller, this will only be done where technically feasible.

Information, correction and deletion

Within the framework of the applicable legal provisions, you have the right at any time to free information about your stored personal data, its origin and recipients and the purpose of the data processing and, if applicable, a right to correction or deletion of this data. You can contact us at any time about this and other questions on personal data.

Right to restriction of processing

You have the right to request the restriction of the processing of your personal data. You can contact us at any time to do so. The right to restriction of processing exists in the following cases:

• If you dispute the accuracy of your personal data stored by us, we usually need time to check this. For the duration of the check, you have the right to request the restriction of processing of your personal data.
• If the processing of your personal data was or is unlawful, you can request the restriction of data processing instead of deletion.
• If we no longer need your personal data but you need it to exercise, defend or assert legal claims, you have the right to request the restriction of processing instead of deletion.
• If you have lodged an objection under Art. 21(1) GDPR, a balance must be struck between your interests and ours. As long as it has not yet been determined whose interests prevail, you have the right to request the restriction of processing of your personal data.

If you have restricted the processing of your personal data, this data may, apart from its storage, only be processed with your consent or for the establishment, exercise or defence of legal claims or for the protection of the rights of another natural or legal person or for reasons of important public interest of the European Union or a Member State.

SSL or TLS encryption

For security reasons and to protect the transmission of confidential content, such as enquiries you send to us as the site operator, this site uses SSL or TLS encryption. You can recognise an encrypted connection by the address line of the browser changing from "http://" to "https://" and by the lock symbol in your browser bar.

When SSL or TLS encryption is activated, the data you send to us cannot be read by third parties.

4. Data collection on this website

Cookies

This website uses cookies. Essential cookies are required for the website to work and are set on the basis of § 25(2) TDDDG and Art. 6(1)(f) GDPR. Optional cookies are only set with your consent (Art. 6(1)(a) GDPR, § 25(1) TDDDG), which you can withdraw at any time. You can find details on the cookies we use and change your choice in our cookie policy.

Contact form

If you send us an enquiry via the contact form, the details you provide in the form, including the contact details you enter there, will be stored by us to process the enquiry and in case of follow-up questions. We do not pass on this data without your consent.

This data is processed on the basis of Art. 6(1)(b) GDPR if your enquiry is related to the performance of a contract or is necessary for pre-contractual measures. In all other cases, processing is based on our legitimate interest in effectively handling enquiries sent to us (Art. 6(1)(f) GDPR) or on your consent (Art. 6(1)(a) GDPR) if this was requested.

The data you enter in the contact form will remain with us until you ask us to delete it, withdraw your consent to storage, or the purpose for storing the data no longer applies (for example after your enquiry has been fully processed). Mandatory statutory provisions, in particular retention periods, remain unaffected.

Enquiries by email

If you contact us by email, your enquiry including all personal data it contains (name, enquiry) will be stored and processed by us for the purpose of handling your request. The same legal bases and storage rules as for the contact form apply.